UPDATE: Member ticket redemption

We’re back at AAMI Park this Saturday for our first home match v Western United. Thank you to all our members who have already redeemed their tickets. If you have received a confirmation email from Ticketek, then this is all you need to do for now. You will receive your mobile ticket before Saturday’s match.

We understand that the impact of COVID-19 on the member ticket redemption process is frustrating and we appreciate you taking the time and effort to do it. There have been a few issues identified with Ticketek, these have all been passed on and we are working with Ticketek and AAMI Park to resolve them as soon as possible. Thank you to all the members who have alerted us to the issues.

If you are continuing to have any trouble redeeming your ticket(s), please contact membership@melbournecityfc.com.au and our team will be in touch to help resolve any issues. Our priority is to make your matchday experience as seamless as possible.

If you are yet to redeem your tickets, please check your email for your redemption code and further info.

AL v Western